If you are not 100% satisfied with your purchase, simply send it back within 14 days and we'll refund the full cost of the item minus shipping costs. Hook City Apparel will accept, for return, items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund of the cost of the item minus shipping costs, mail out your item within 14 days from the receipt of original order. Shipping costs are not refundable. Buyer assumes all responsibility of the return including but not limited to, packaging, labels, and postage. Items cannot be returned after 14 days from the receipt of original order. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to the original method of payment. You will receive the credit within a certain amount of days, depending on your payment issuer's policies. Please contact us if you have any questions on how to return your item to us.